A one-week cancellation policy applies to all private room bookings, ie the Fir room, Cedar Family Room and Cherry cabin, from June to September only. Outside of this period, a 48 hour cancellation policy exists for all bookings other than Group bookings. Cancellations received 48 hours or more before the check-in time (4pm) of the booked date will not be charged, i.e. to cancel Thursday night you need to call by Tuesday 4pm. This also applies to multi-night bookings. Cancellations after this period will be charged in full.
Bookings of more than 1 room are considered group bookings and are subject to a 14-day cancellation policy, and incur a 25% administration charge where we are able to re-let.